Location-specific and scroll-triggered bots.Polling functionality for getting feedback.100+ responsive and mobile-friendly bot templates.Calendar functionality for scheduling meetings.Live chat and chatbot integration so customers can be passed to live reps.Chatbot “Smarty” available in Czech and English.E-commerce data that lets you see visitor lists.GDPR compliant for secure data storage within the European Union.Integration available with Messenger, Instagram, and live chat.Mobile-friendly widget that works on iOS and Android devices.Easy-to-use interface & powerful integrations.Unified agent workspace for all channels.No-coding conversation flow builder, publishable in multiple languages.Completely customizable look to match branding.
Answer Bot can provide immediate answers to incoming questions 24/7 across email, ticket form, chat, social channels, Slack, API, and/or SDK.Second, it uses these communications as opportunities to gather critical information about your customers, their behavior, and how you can further optimize your online customer service strategy. First, it automates repetitive communications across multiple channels so you can save time and provide personalized assistance. Ultimately, a WordPress chatbot plugin does two things. It also ensures that simple questions get answered quickly without having to pull reps away from more complicated and urgent tickets. Providing this service to customers cuts down on the time customers must spend waiting for assistance outside of business hours. It makes you feel welcome by greeting you politely on arrival, offers guidance if you don’t know your way around, answers questions if you’re in a rush, and brings you to someone else if it’s unable to perform a specific task. You can think of a WordPress chatbot plugin like a personal valet for your website. Chatbots are used in, but not limited to, the following industries: There are now multitudes of WordPress chatbot plugins designed to connect with different channels and perform different functions-from generating leads, to collecting valuable customer data. But they’re not just for answering questions. This handy tool can be used for any kind of business using a WordPress website. Open-source website builder WordPress offers a wide range of its own chatbot plugins, as well as third-party options. That’s because a chatbot can carry on multiple conversations at once, whereas a person trying to answer a dozen questions simultaneously would quickly become overwhelmed. It’s a useful alternative to live chat, which can be costly and sometimes not very time efficient for some businesses. Ready to try a WordPress chatbot for your website?Ī chatbot is a software tool that uses artificial intelligence to simulate human conversation with website visitors.Frequently asked questions on WordPress chatbots.How to choose the right WordPress chatbot?.How do I add a chatbot plugin to WordPress?.What are the benefits of using a WordPress chatbot plugin?.An overview of the top 13 WordPress chatbots.A comparison chart of the best WordPress chatbots.By the end of this article, you should be armed with enough information to help you choose the best WordPress chatbot for your business. In this guide, we’ll go over some common questions about the most popular WordPress chatbots. But you can’t devote an employee’s entire schedule to sitting around waiting for visitors’ inquiries. Rather than dig through your site for an answer, many people prefer to simply ask their questions and have an answer delivered to them. No matter how strong your website is, visitors will likely still have questions about your product or service. A full guide to the best WordPress chatbot
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